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We spent several days online contacting several companies before making the decision to purchase our forklift. We spoke to Clark who was very helpful, asked questions and gave advice on different types of forklift. We had looked at several different types Gas, Diesel & Electric with different wheel types, lifting capacity and heights etc. When Clark came out it was much clearer to us what we needed. He then presented us with different options new and used and left us to make our minds up no sales pressure. Since then we have used full ton for a service, again the mechanic was knowledgeable and friendly and talked us through and pointed out everything he had done. Would recommenced and we will use again if we need to in the future.